This research from NCVER probably confirms what many in flexible delivery already know - working conditions for flexible delivery are generally not well covered in industrial agreements or management practices, and there are problems with recognition of the workloads and expertise involved. Having what you already know validated by an NCVER research project could be helpful..  

Points from the report ( called The agile organisation: Case studies of the impact of flexible delivery on human resource practices in TAFE) include:

"Many teachers continue to work long hours on tasks that are not properly recognised or remunerated, and run the risk of burn-out, although many remain enthusiastic about the educational benefits and job enrichment possibilities of flexible delivery. A vital part of their job satisfaction is recognition, by managers and others, that the flexible delivery tasks they do are legitimate and valuable. Learners and industry clients are reporting satisfaction with flexible options."

"Non-teaching staff are being moved to work in closer proximity to the flexible learning environment. Some have a more direct relationship with students; others work more closely with teaching centres in an ‘account manager’ style serving the needs of these centres and their staff. Non-teaching staff are developing a deeper understanding of the issues and impacts, but should be entitled to a greater share of professional development for this purpose."

"There is a risk in the near future that much of the educational knowledge of the teaching profession will be lost, as teachers with experience and graduate qualifications resign or retire. Certificate IV level qualifications in assessment and workplace training are not an adequate replacement for higher teaching qualifications."

"Discussion of workloads generated a great deal of emotion in the interview sessions, and many teaching staff claimed that they were overloaded and exhausted. Because funding models and reporting systems are mostly based on classroom teaching conditions, they do not accommodate flexible teaching methods easily. Activities such as online interaction with students are often not recognised as being real work, and so they are often undertaken as an unrecognised, unpaid extra."

Follow the link to the full report.